The Staff Training and Award Ceremony was designed to strengthen employee capacity while recognising outstanding performance across the Bank in the 2025 financial year. The training session focused on Essentials of Relationship Management, Ethics and Attitudinal Change as critical drivers of sustainable growth, service excellence, and institutional trust.
Through guided discussions and practical insights, participants will deepen their understanding of customer relationship management, ethical conduct, and positive workplace attitudes as foundations for improved productivity, customer satisfaction, and long-term organisational success. The Award Ceremony complements the training by celebrating dedication, integrity, and exceptional contributions made by staff during the year under review, reinforcing a culture of excellence, professionalism, and continuous improvement across the Bank.
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Mar 23, 2026 11:12 pm